Patient Experience Week: April 26-30, 2021

Patient Experience Week celebrates healthcare workers and honors those who are so committed to health and well-being. Organizers hold PX Week annually to bring together the nurses, doctors, and support staff with the communities they serve. When healthcare providers strive for excellence in every patient’s experience, mistakes and oversights are less likely to happen, and patients are more likely to be satisfied with the quality of their medical care.

Defining the Patient Experience: While it has not always been the case, patients today have a significant amount of control when it comes to their health care. They have the ability to choose their providers, conduct research, and actively participate in many aspects of healthcare, so patients expect their experience to center on a cooperative, collaborative relationship. Hospitals, clinics, and other medical facilities increase morale and enhance staff relations by honoring their valued staff members – which, in turn, improves the patient experience. 

Factors That Influence the Patient Experience in Health Care: Every patient will have individualized medical needs and preferences, but there are some overlapping factors that can positively – and negatively – impact the way a person feels about their medical providers. Many patients point to the following when considering how healthcare workers impact their experience:

• A top factor is treatment success, which is a combination of realistic patient expectations and the physician’s skill.
• Patients are just as busy as practitioners, and excessive wait times can drag down an otherwise-positive experience.
• An integrated approach to medical services is a preference for many patients who seek complementary therapies.
• The facility’s atmosphere is a factor for patients who are often already feeling stress about a medical condition.
• Transparency puts patients at ease, and often more information is better when it comes to provider input, potential treatment options, cost, and other details.

Of course, medical malpractice by a Florida health care provider certainly affects a patient’s experience when errors lead to serious bodily harm. The consequences of medical negligence are extensive, including additional medical costs, pain and suffering, and other losses. 

Talk to Our Attorneys if a Negative Patient Experience Caused You Harm 

When a mistake or negligence by a health care provider has adverse consequences for your health, you could suffer substantial losses beyond just a poor patient experience. Fortunately, Florida medical malpractice laws provide you with options for recovering compensation, either through settlement or litigation. Our Miami medical malpractice lawyers at Freidin Brown, P.A. can advise you on your remedies, so please contact our offices today to schedule a free case assessment. After reviewing your situation, we can get started with the legal process.

Resource:

theberylinstitute.org/page/PXWeek